Return & Refund Policy

Since all the products are checked properly and dispatched, we do not accept return requests unless the item is defective, if you receive an incorrect size, or if you receive the wrong product.
If you are affected by any of the above-mentioned ones, you can claim your exchange or refund request through Mail / Whatsapp.

An exchange request can be initiated only ‘once per order’ and ‘within 7 (seven) days of delivery of the order’, given following conditions are satisfied:
Product(s) should be

  • Unused & unwashed
  • Tags should be intact
  • Product(s) is/are not purchased in the sale/discounted price
  • Product(s) is/are not custom altered
    Unpacking video(without pause) is a must for damage, partial, and wrong product received.
  • The customer will have to send parcel back to us.
    Note:-

    A comprehensive parcel opening video, without pause or editing, should be shared to claim any issue; without opening the video, an exchange or refund can't be initiated.
    The reverse parcel takes anywhere from 3-20 days after pickup to reach us. Exchange order will be processed ONLY after we receive the customer’s parcel back and the product(s) pass(es) the quality check.
    Sale items (if applicable)

    All the sale, discounted, coupon & gift voucher purchases cannot be returned or exchanged.

    Refund in case of Cancellation of an order:

    Refunds will be issued to the same bank account / card / used for placing the order.